Terms & Conditions

Yasir Commercial is a commercial appliances supplier and ecommerce store based in Karachi, Pakistan. We supply products such as beverage equipment, commercial refrigeration, cooking equipment, food preparation equipment, fast food machines, cleaning equipment, and small kitchen appliances.

Our website is intended for restaurants, cafes, bakeries, hotels, food businesses, commercial kitchens, and customers looking for commercial appliances.

Use of Website

Customers must use this website for lawful and normal shopping or information purposes only. Customers must not misuse the website, attempt unauthorized access, interfere with website operation, or provide false order details.

We may update, suspend, or restrict parts of the website when needed for maintenance, security, product updates, or business reasons.

Product Information and Availability

We try to keep product information clear and useful. Product images, descriptions, sizes, specifications, brands, and availability may vary depending on supplier updates, model changes, market availability, or manufacturer policy.

Before confirming an order, customers should check important product details such as size, capacity, power requirements, warranty terms, and suitability for their intended use. Yasir Commercial may contact customers to confirm product availability or order details before dispatch.

Pricing and Order Confirmation

Prices and offers may change without prior notice due to market conditions, supplier changes, stock status, or website updates. An order is considered confirmed only after Yasir Commercial verifies the order details, product availability, delivery location, and payment method.

If a product is unavailable, incorrectly listed, or affected by a pricing or information error, we may contact the customer to revise, cancel, or offer an alternative option.

Payment Method

Yasir Commercial offers Cash on Delivery as the payment method. Customers must pay the payable amount at the time of delivery unless another arrangement has been clearly approved by Yasir Commercial.

Customers should check the invoice and order details at delivery. Any payment, delivery, or product concern should be reported to our support team as soon as possible.

Delivery Policy

Same-day delivery is available in Karachi for eligible orders, depending on product availability, order confirmation time, delivery area, and logistics conditions. For other cities in Pakistan, delivery usually takes 4 to 5 working days after order confirmation and dispatch.

Delivery charges may vary depending on location, product size, weight, handling needs, and shipping method. Large commercial appliances may require special handling, loading support, or delivery arrangements.

Order Cancellation

Customers may cancel an order before dispatch or delivery confirmation. Once the item has been delivered, cancellation is not accepted. In that case, the return or exchange policy will apply if the product meets the required conditions.

Returns and Exchanges

Returns or exchanges may be requested within 7 days from the date of purchase. The product must be unused, unopened, undamaged, and in original manufacturer packaging with the original invoice or proof of purchase and all accessories.

Returns may be processed as an exchange or store credit. Refunds may only apply where approved by management or according to the payment method and business policy. For full details, customers should review the Returns & Refunds page.

Damaged, Defective, or Wrong Products

If a customer receives a damaged, defective, or wrong product, the issue must be reported within 24 hours of delivery. The customer should share proof, images, invoice details, and any relevant delivery information so the issue can be reviewed.

Yasir Commercial will review the case and guide the customer on the next step based on product condition, supplier policy, warranty terms, and available resolution options.

Warranty Terms

Warranty terms vary by brand, model, manufacturer, importer, or supplier policy. Warranty coverage, duration, service location, parts coverage, and claim process may differ from product to product.

Customers should keep the original invoice and warranty card safe. Warranty may not apply to misuse, physical damage, unauthorized repair, improper installation, electrical issues, or conditions excluded by the manufacturer, importer, or supplier.

Limitation of Responsibility

Yasir Commercial aims to provide accurate information and dependable service. However, we are not responsible for delays or issues caused by events outside our reasonable control, including courier delays, supplier shortages, weather conditions, strikes, access restrictions, or incorrect customer details.

Customers are responsible for checking product suitability, installation needs, power requirements, and usage instructions before operating any appliance.

Changes to These Terms

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised update date. Continued use of the website means the customer accepts the updated terms.