Return & Refund Policy
This policy explains how Yasir Commercial handles return, exchange, store credit, refund, damaged product, and cancellation requests.
Return or Exchange Period
Customers may request a return or exchange within 7 days from the date of purchase.
The product must meet the required return conditions before the request can be accepted.
Return and Exchange Eligibility
A product may be considered for return or exchange if the request is made within 7 days from the date of purchase.
The product must be unused, unopened, undamaged, and in original manufacturer packaging.
The customer must also provide the original invoice or proof of purchase. All accessories, manuals, warranty cards, tags, parts, and packing materials must be returned with the product.
Required Return Conditions
To request a return or exchange, the product must meet these conditions:
The product must be unused.
The product must be unopened where manufacturer sealing applies.
The product must not be installed or operated.
The product must not be damaged, scratched, altered, or missing parts.
The product must be in original manufacturer packaging.
All accessories, manuals, warranty cards, and included items must be complete.
The original invoice or proof of purchase must be available.
The request must be made within 7 days from the date of purchase.
Items That May Not Be Accepted
Yasir Commercial may decline a return or exchange request if the product does not meet the required condition.
The following items may not be accepted:
Products that have been used, installed, opened, or operated.
Products with missing packaging, accessories, invoice, or warranty card.
Products damaged due to misuse, mishandling, improper storage, or unauthorized repair.
Products returned after the 7-day return or exchange period.
Products affected by electrical issues, incorrect installation, or excluded warranty conditions.
Special-order, clearance, or supplier-restricted items where return is not allowed.
Damaged, Defective, or Wrong Product
If a product is damaged, defective, or different from the confirmed order, the customer must report the issue within 24 hours of delivery.
The customer should share clear images or proof, invoice details, order information, and a short explanation of the issue.
Yasir Commercial will review the case and guide the customer on the next step. A replacement, exchange, inspection, store credit, repair route, or other resolution may be offered depending on the case and applicable policy.
Refund, Exchange, and Store Credit Policy
Approved returns may be processed as an exchange or store credit.
Refunds may only apply where approved by management or according to the payment method and business policy.
Because Yasir Commercial offers Cash on Delivery, refund handling may depend on the approved resolution, order status, product condition, and business process.
Any approved refund, exchange, or store credit will be processed after the returned product has been received and inspected.
Warranty-Related Requests
Warranty terms vary by brand, model, manufacturer, importer, or supplier policy.
Warranty claims may require the original invoice, warranty card, product serial number, and inspection by the authorized service provider or supplier.
Warranty may not cover misuse, improper installation, voltage issues, physical damage, unauthorized repair, or any condition excluded by the applicable warranty policy.
Customers should keep the invoice and warranty card safe after purchase.
Delivery Charges and Return Shipping
Delivery charges may vary depending on location, product size, and shipping method.
Return shipping, pickup, or handling charges may apply depending on the reason for return, customer location, product size, and inspection outcome.
For Karachi orders, our team can guide the customer about available return or pickup options.
For other cities in Pakistan, courier or cargo return arrangements may be reviewed case by case.
Order Cancellation
Customers can cancel an order before dispatch or delivery confirmation.
Once the item has been delivered, cancellation is not accepted. After delivery, the return or exchange policy will apply if the product meets the required conditions.
How to Request a Return or Exchange
To request a return, exchange, or review of a damaged product, please contact Yasir Commercial with the required details.
Share your name, phone number, and invoice or order details.
Explain the reason for return, exchange, or complaint.
Send clear images or proof if the product is damaged, defective, or wrong.
Keep the product, packaging, accessories, and invoice safe until the case is reviewed.
Wait for confirmation before sending or returning any product.
Contact for Returns & Refunds
Phone: +92 336 8576084
Email: info@yasircommercial.com
Location: Karachi, Pakistan